While the official grace period may be short, you can often persuade some people to honor much longer agreements.
This post was originally published on October 26, 2011.Bring In Other Evidence, the old it was a gift line only works so often.Obviously there was a weak point in the crystal.Being honest is also great, but be careful it doesnt hurt your chances of returning the itemif you knew the item was non-refundable and say so, youre probably going to have what year did the chiefs win the superbowl a harder time convincing them.The dodgy how to buy album on itunes with gift card seasonal snowflake jumper, the paperback you read when it was out in hardback, the ill-fitting underwear your partner unwisely bought you just some of the things on the list.The best thing you can do is prepare yourself before you go, and build up a good case if they ask you for a receipt.You have to provide the sender's name and email address, and the phone number of the address to which the gift was shipped.If you can provide proof of purchase or a gift receipt you can get a full refund or exchange.Without proof of purchase, it will exchange at the current or last selling price for alternative products.Are the rules different if the gift was bought online?Realize That Store Credit Is Often As Good As It Gets.However, many retailers will offer either a refund or exchange and many have extended the period in which they will allow returns after Christmas.Regardless of where the buyer bought them, if the goods you have received were personalised you have no chance of returning them.You wont be able to make every store give you cash back, or refund your credit card, but a willingness to compromise can get you pretty far.
Many stores dont actually care about having a receipt.
However, if you ask for a gift receipt or just write on your receipt "gift for Bob for example, your rights transfer to the recipient.
Which stores let you do what?Sadly, theres no one method for getting your money back every timeyour experience is going to vary from store to store, and even from customer service rep to customer service rep.Ive had (other manufacturers) bed linens for over 10 years.M S, for example, will give you a full exchange or refund with a receipt or gift receipt until 15 January if you (or someone else) bought the goods between the 1 October and 12 in lieu of wedding gifts charity wording December.The more information you can give them that might help them look up the purchase in their records, the better.John Lewis has no set time limit for the return of unsuitable products, a generous rule that applies all year round.
If its a smaller store that you shop regularly, you have a much better chance of returning the item.
I stress this at the end because, in general, you want to try returning an item as soon as possible for the best result (especially if its defective).
I am sure the factory will want to examine this one.